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Problem Solver 167
User’s Guide
Other troubles
Cause What to do
Color ink runs out quickly
even when printing in the
Advanced B&W Photo mode
or when printing black data.
Color ink is consumed in print head cleaning.
When print head cleaning is performed, all nozzles are cleaned so that the
ink for all colors is consumed. (Even when Advanced B&W Photo mode is
selected, the ink for all colors is consumed during cleaning.) However, when
you specify nozzles using CLEAN EACH COLOR in the Maintenance menu, you
can save the inks when you perform cleaning.
See “Head cleaning” on page 134.
The printer driver is not the
latest version.
Please obtain the latest printer driver.
Normally the printer driver packaged with the printer can be used without
any problems. However, when applications are upgraded, it may be
necessary to upgrade the printer driver. In this case, access the Epson Web
site to obtain the latest printer driver.
The paper is not cut cleanly.
Replace the cutter.
If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.
See “Replacing the Cutter” on page 128.
There are copies of the printer
driver in Windows.
Have you installed the same printer driver several times?
If you install the driver for this printer when the driver for the printer is already
installed in Windows, icons labeled as copies appear in the Printer or Printers
or Faxes folder (e.g., [EPSON Stylus Pro 11880 (Copy 2)], [EPSON Stylus Pro
11880 (Copy 3)]) You may delete the copies and leave the icon of the
original driver. If at least one icon remains for the printer in the printer folder,
the printer driver itself is not deleted even if the other icons are deleted.