to see what files the diskette contains; it may contain
information you do not want to change or lose. (Chapter 4
describes how to display a directory.) Although you should
normally write-protect all program diskettes, some
application programs store temporary files on the diskette.
These programs do not work if you write-protect the
diskette.
Hard Disk Problems
If you have problems with your hard disk when you first
start to use it, make sure it has been set up properly. See
Chapter 2, “Preparing a Hard Disk for Use.” Also be sure the
switch on the back panel is on. See “Hard Disk Power Switch”
in Chapter 2.
If you cannot access data stored on your hard disk, you
may have accidentally repartitioned or reformatted part or all
of the disk. If you have not done so and your hard disk does
not function properly, have an authorized Epson service center
check your hard disk. Never open the airtight container that
encloses the recording disk.
Software Problems
If you have trouble with a software program, check the
following possible problems and solutions:
1.
The software program does not start. Check that you are
following the correct procedure for your operating system.
Be sure you insert the system diskette in drive A (on the
right side of the computer).
2.
An application program does not work. Check the software
manual and complete the routine according to the
instructions. If this does not work, reset the computer (as
described in Chapter 3 under “Resetting the Computer”),
reload the program, and try the routine again.
Troubleshooting
B-5