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A-1 Error Messages
When an error interferes with printing, you will see a message on the DocuColor
Control Panel. Following are the messages (listed in alphabetical order), with the
appropriate corrective action for each one.
Message Corrective action/additional information
Accessory disabled
The print job calls for a copier accessory (such as a sorter),
which is either disabled or not available.
Busy (Copier)
The DocuColor has received a print job, but the copier is
busy copying or performing a non-printing related task.
The job will print when the copier finishes that task.
Check power & cable
There is a problem with the copier power or cable
connection. First check to make sure that the copier is
turned on. There may also be a problem with the cable
connection between the DocuColor and the copier. Make
sure that the cable has not come loose. The DocuColor
will resume printing when the cable is securely connected
to both the DocuColor and the copier.
Copier needs attn
There is an unidentified problem with the copier. See the
copier user interface for additional messages. The copier
will resume printing when the problem is corrected.
Copier offline
Someone has selected Suspend Printing from the Functions
menu on the DocuColor Control Panel. When you select
Resume Printing at the Control Panel, printing will resume
normally.
Copier running
The copier is scanning or making a copy.
Door open
One of the copier doors is open. Printing will resume
when the door is closed.
Fuser web empty
The copier’s fuser web is empty, and needs replenishing.
Contact your authorized service technician.
Ld ___ in bypass
The copier’s bypass tray is not loaded with the paper size
or type specified. The DocuColor will print when the
bypass tray is loaded with the required paper.
Appendix A:
Error Messages