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TeamPos 3000 XL and XL
2
Troubleshooting
D900000145 Issue 3 8-5
8.5 Printing errors
No
Check items
Judgment
Action
1
Is receipt paper set correctly?
Y
N
Go to No. 2.
Set the receipt paper correctly.
2
Can you feed the paper with the
paper feed key?
Y
N
Go to No. 5.
Go to No. 3.
3
Is the printer cable connected
correctly?
Y
N
Go to No. 4.
Connect the cable correctly.
4
Is power applied to the printer?
(Check the +24V)
Y
N
Go to No. 5.
Go to No. 7.
5
Can you execute test printing using
the test program in OPOS Test
Utilities?
Y
N
Check the software and printer
cable.
Go to No. 6.
6
Can you print after replacing the
printer?
Y
N
End.
Go to No. 7.
7
Can you print after replacing the
power supply?
Y
N
End.
Go to No. 8.
8
Can you print after replacing the
Combo board?
Y
N
End.
Go to No. 9.
9
Can you print after replacing the
motherboard?
Y
N
End.
Change the controller.
Caution: Before replacing any boards, unplug the power cable and make
sure the motherboard standby power LED light is out.