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TeamPos 3000 XL and XL
2
Troubleshooting
D900000145 Issue 3 8-8
8.8 Cash Drawer Operation errors
No
Check item
Judgment
Action
1
Is the cash drawer cable connected
correctly?
Y
N
Go to No.2.
Connect the cable correctly.
2
Can the cash drawer be activated by
WINCLD diagnostics?
Y
N
Check the OPOS/JavaPOS
drivers for the cash drawer.
Go to No. 3.
3
Can the cash drawer be activated after
replacing the drawer cable?
Y
N
End.
Go to No. 4.
4
Can the cash drawer be activated after
replacing the drawer?
Y
N
End.
Go to No. 5.
5
Can the cash drawer be activated after
replacing the backplane assembly?
Y
N
End.
Go to No. 6.
6
Can the cash drawer be activated after
replacing the motherboard?
Y
N
End.
Change the controller.
8.9 Customer display errors
No
Check item
Judgment
Action
1
Is the cable connected correctly?
Y
N
Go to No.2.
Connect the cable correctly.
2
When you turn on the power, is the VFD
version displayed?
EX:[V01.00.05 FJ i] *
Y
N
Go to No. 3.
Go to No. 4.
3
Will WINCLD run normally using the
VFD test program?
Y
N
Possible software problem,
check OPOS/JAVAPOS.
Go to No. 4.
4
Will the display show properly after
replacing the display cable?
Y
N
End.
Go to No. 5.
5
Does the VFD run properly after replacing
the Combo board or USB board?
Y
N
End.
Go to No. 6.
6
Does the VFD run properly after replacing
the I/O Board?
Y
N
End.
Go to No. 7.
7
Does the VFD run properly after replacing
the motherboard?
Y
N
End.
Go to No. 8.
8
Does the VFD run properly after replacing
the power supply?
Y
N
End.
Change the controller.
Caution: Before replacing any boards, unplug the power cable and make
sure the motherboard standby power LED light is out.