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TeamPos 3000 XL and XL
2
Troubleshooting
D900000145 Issue 3 8-6
8.6 Impossible to input data from keyboard and/or abnormal input
No
Check item
Judgment
Action
1
Is the cable connected correctly?
Y
N
Go to No.2.
Connect the cable correctly.
2
Is the keyboard set correctly? If the
keyboard is a 133UQ keyboard the
mode must be set to USB only or
PS2 only depending upon the
configuration.
Y
N
Go to No.3.
Set the keyboard mode to match
the configuration of the keyboard
– End..
To set to USB mode only hold
down the left “Ctrl” key and the
“Tab” key while powering up the
terminal until the keyboard beeps.
To set PS2 mode only hold down
the left “Ctrl” key and “Caps
Lock” key while powering up the
terminal until the keyboard beeps.
3
Is keying enabled using the test
program in OPOS Test Utilities?
Y
N
Check the software.
Go to No.4.
4
After replacing keyboard, can you
key input?
Y
N
End.
Go to No.5.
5
Can you input the key correctly after
replacing backplane assembly?
Y
N
End.
Go to No. 6.
6
Can you key input correctly after
replacing the motherboard?
Y
N
End.
Change the controller.
Caution: Before replacing any boards, unplug the power cable and make
sure the motherboard standby power LED light is out.