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A26361-K646-Z102-1-7619 39
7 Troubleshooting and tips
!
Take note of the safety notes in the manual "Safety and Ergonomics" and in the chapter
"Installation", when you connect or disconnect cables.
If a fault occurs, try to correct it according to the following procedures. These are described:
• in this chapter
• in the documentation of the connected devices
• in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê Note the steps carried out and the system status when the error occurred. Also make a note of
any error messages displayed.
Ê Switch the server off.
Ê Contact your customer service center.
7.1 Operation indicator remains dark
Power cord incorrectly connected
Ê Make sure that the power cable is correctly connected to the server and to the grounded power
outlet.
Power supply overloaded
Ê Pull the power plug of the server out of the power outlet.
Ê Wait a few seconds and plug the power plug into the power outlet again.
Ê Switch your server on.
7.2 The server switches itself off
Server management has detected an error
Ê In the ServerView program check the error list or check the Error Log file using the SCU utility;
and attempt to eliminate the error.
7.3 The screen stays blank
Monitor is switched off
Ê Switch your monitor on.
Screen has been blanked
Ê Press any key on the keyboard.
or
Ê Deactivate screen blanking (screen saver). Enter the appropriate password.