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Chapter 14: Restoring Software
www.gateway.com
Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
Important Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
■
Use the diagnostics and troubleshooting tools found in
HelpSpot. For more information about diagnostics and
troubleshooting tools in Windows XP, click Start, then
click Help and Support.
Type the keyword troubleshooting in the HelpSpot
Search box , then click the arrow.
■
Refer to the Troubleshooting section of this guide.
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.