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First steps
www.gateway.com
First steps
If you have problems with your computer, try these things first:
■ Make sure that the AC power adapter is connected to your computer and
an AC outlet and that the AC outlet is supplying power.
■ If you use a power strip or surge protector, make sure that it is turned on.
■ If a peripheral device (such as a keyboard or mouse) does not work, make
sure that all connections are secure.
■ Make sure that your hard drive is not full.
■ If an error message appears on the screen, write down the exact message.
The message may help Gateway Technical Support in diagnosing and
fixing the problem.
■ If you added or removed modules or peripheral devices, review the
installation procedures you performed and make sure that you followed
each instruction.
■ If an error occurs in a program, consult the program’s printed
documentation or the online help.
Help and
Support
For more information about troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword troubleshooting in the HelpSpot
Search box , then click the arrow.