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Troubleshooting
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Keyboard
The external keyboard does not work
■ Make sure that the keyboard cable is plugged in correctly.
■ Try a keyboard that you know works to make sure that the keyboard port
works.
■ If you spilled liquid in the keyboard, turn off your computer and unplug
the keyboard. Clean the keyboard and turn it upside down to drain it.
Let the keyboard dry before using it again.
A keyboard character keeps repeating or you receive a “Keyboard
stuck” or “Key failure” error message
■ Make sure that nothing is resting on the keyboard.
■ Make sure that a key is not stuck. Press each key to loosen a key that
might be stuck, then restart your computer.
Memory
You receive a “Memory error” message
■ Make sure that the memory modules are inserted correctly in the memory
bay slot. For more information, see “Adding or replacing memory” on
page 255.
■ Use diagnostic programs to help determine if a memory module is failing.
For more information, see “Adding or replacing memory” on page 255.
You receive a “Not enough memory” error message
■ Close all programs, then restart your computer.
Help and
Support
For more information about handling memory errors in
Windows XP, click Start, then click Help and Support.
Type the keyword memory error in the HelpSpot Search
box , then click the arrow.