Filter
Top Products
CHAPTER 9: Troubleshooting
114
Your wired Ethernet network is running slower than you
expect
• If your Ethernet network is running slower than you
expect, check the speed of each Ethernet component.
For best results, all Ethernet components should be
standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps
or 10/100 Mbps), or Gigabit Ethernet (1000 Mbps or
10/100/1000 Mbps). A mixture of Ethernet, Fast
Ethernet, and Gigabit Ethernet components will result
in your network running at the slowest component
speed.
You cannot connect to your company network
• Every network is unique. Contact your company
computer department or network administrator for
help.
Internet Explorer is unable to access the Internet
• Reset the power on your cable or DSL modem and your
access point. This reestablishes communication
between your Internet Service Provider and your
modem and between your modem and your access
point.
• If you previously accessed the Internet through a
dial-up modem, Internet Explorer may not be set up to
access the Internet through a network. Remove the
dial-up connection in the Internet Options in Internet
Explorer.
You cannot connect to your home network
• If your notebook is a member of a domain at your
workplace, you may not be able to connect your
notebook to your home network workgroup to access
shared files or printers on your home network. You may,
however, be able to access the Internet through your
home network.
• Every home network is unique. See the documentation
that came with your network equipment for
troubleshooting information.
Caution
If your notebook was a member of a domain before you join a
workgroup, it is disjoined from the domain and your computer account
disabled. Contact your company computer department or network
administrator for more information.