Gateway Profile 4 Personal Computer User Manual


 
232
Chapter 14: Troubleshooting
www.gateway.com
Diskette drive
The diskette drive is not recognized
Shut down and restart your computer.
Remove the drive pack and make sure that the cables are connected
correctly to the diskette drive and the drive adapter card. Make sure that
the pins are not bent or misaligned. For more information, see Replacing
the removable drive pack on page 204.
You cannot save a file to diskette or you see the message disk is full
or write-protected
Make sure that the write-protection tab on the upper-right corner of the
diskette is down (unprotected).
Delete unnecessary files on the diskette and try again.
Make sure that the diskette you are using is IBM-compatible.
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
Run Error-checking on the diskette. For more information, see Checking
the hard drive for errors on page 179. If errors are detected and corrected,
try using the diskette again.
You see a Access Denied or Write protect error message
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
The diskette may be full. Delete unnecessary files on the diskette and try
again.
Make sure that the diskette you are using is IBM-compatible.
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You see a Disk is full error message
Delete unnecessary files on the diskette.
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
Run Error checking on the diskette. For more information, see Checking
the hard drive for errors on page 179. If errors are detected and corrected,
try using the diskette again.