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Paper-handling problems exist
Print is skewed (crooked)
Are the media guides adjusted properly?
Remove all media from the input tray, straighten the stack, and load the media in the input tray
again. Adjust the media guides to the width and length of the media that you are using and try
reprinting. See
Device media specifications or the start guide for more information.
More than one sheet feeds at one time
Is the media input tray too full?
See the start guide for more information.
Is the media wrinkled, folded, or damaged?
Make sure the media is not wrinkled, folded, or damaged. Try media from a new or different
package.
Is the device separation pad worn?
See Replacing the device separation pad for more information.
Device does not pull media from the media input tray
Is the device in manual feed mode?
Try one of the following:
● If Manual feed appears on the device control panel display, press
MENU
/
ENTER
to print the
job.
● Make sure that the device is not in manual feed mode and print your job again.
Is the pickup roller dirty or damaged?
Clean or replace the pickup roller and print your job again. See Cleaning the pickup roller or
Replacing the pickup roller for instructions.
Media curls when fed through device
● Open the straight-through output door to print straight through.
● See
Curl or wave for more information.
ENWW Paper-handling problems exist 103