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3. Grasp the handle on the print cartridge, remove the print cartridge, and set it aside.
CAUTION
To prevent damage to the print cartridge, do not expose it to light any longer than necessary.
Place the print cartridge in a paper bag or other opaque container until you can place it back in
the device.
4. With both hands, grasp the side of the media that is most visible (this includes the
middle), and carefully pull it free from the device.
5. When you have removed the jammed media, replace the print cartridge, and close the
print cartridge door and the straight-through output door.
Note
The pressure release levers automatically close when you close the straight-through output
door.
6. After clearing a media jam, you might need to turn the device off, and then turn it on
again.
Note
When you add new media, remove all of the media from the input tray, straighten the stack
after adding the new media, and then place the stack in the tray.
To clear other media jams
CAUTION
Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
If the media has crumpled and jammed in the back of the device, open the straight-through
output door. Gently pull the media out of the rollers. Close the straight-through output door.
ENWW Media jams occur in the printer 107