Filter
Top Products
Wrong original was copied
● Make sure that the automatic document feeder (ADF) is empty.
Too light or dark
● Try adjusting the settings.
● Make sure that the copy-quality settings are correct. See
Adjusting the copy quality for
more information.
Unwanted lines
● Make sure that the priority input tray is in place.
● Try cleaning the flatbed scanner. See
Cleaning the outside of the device for instructions.
● The photosensitive drum inside the print cartridge might be scratched. Install a new HP
print cartridge. See the start guide for information about installing a print cartridge.
Black dots or streaks
● Ink, glue, correction fluid, or another unwanted substance might be on the automatic
document feeder (ADF) or flatbed scanner. Try cleaning the device. See
Cleaning the
outside of the device for instructions.
Unclear text
● Try adjusting the settings.
● Make sure that the copy-quality settings are correct. See
Adjusting the copy quality for
more information.
● See the device software Help for more information about changing the settings.
Reduced size
● The software settings might be set to reduce the scanned image.
● See the HP toolbox Help for more information about changing the settings.
126 Chapter 8 Troubleshooting ENWW