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3-4 Solving Problems
Print Cartridge, Resume and Power lights
are blinking together.
• An unknown printer error has occurred.
Press the Power button to turn the printer
off. Cancel the print job at the computer,
and turn the printer back on. Resend the
document to the printer.
• Printer has failed. Turn off the printer and
then turn it on again. If the lights stayed
on, see Appendices, Customer Support.
WHEN PAPER IS JAMMED IN THE
PRINTER
If paper is jammed in the printer, use the following
instructions to clear the jam:
1
. Open the printer cover and shift the print
cartridge cradle to the right.
2
. Clear any obstructions.
3
. Press the Resume button continuously to
eject the paper. Alternatively, turn the
printer off, then turn it on again.
4
. Pull the paper out.
5
. Close the printer cover.
To avoid paper jams:
• Make sure nothing is blocking the printer’s
paper path.
• Do not overload the alternative paper tray.
The alternative paper tray holds up to 10
sheets of plain paper or other print
material measuring the same thickness.
The bottom main tray holds up to
3
/
5
inch
(15 mm) thickness of print material.
• Load paper in the proper manner.
• Do not use paper that is curled or
crumpled.
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Chapter3 Page 4 Tuesday, April 1, 1997 10:39 AM