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3-6 Solving Problems
Printing is slanted
• Paper width and length guides are not
used.
• Paper is not fed into the printer properly.
To load paper, see page 1-4 “ STEP 5:
Loading Paper.”
Media is blank when ejected from the
printer.
• The print nozzles of the print cartridge are
covered by a sealing tape. Remove the
tape. (See page 1-4, “ STEP 4: Installing
the Print Cartridges”).
• The print cartridge is out of ink. Use a new
print cartridge.
Envelopes do not feed into the printer.
• Envelopes are improperly loaded. Reload
the envelopes. See page 2-3, “Printing on
Envelopes”.
• Envelopes are bent or damaged. Do not
use envelopes with bent or curled edges.
Cards do not feed into the printer.
• Cards are improperly loaded. Reload the
cards. See page 2-5, “Printing on Cards”.
• An unsupported type of card is used for
printing. Use cards with the correct weight
and size. See page 4-3, “Printer
Specifications”.
WHEN THE PRINT QUALITY IS NOT
SATISFACTORY
The printed page looks faded.
• The print nozzles of the print cartridge are
clogged with dried ink. Clean the ink
nozzles. (See page 3-8, “ When the Ink
Nozzles are Clogged”).
• Print cartridges need cleaning. Run the
Clean Print Cartridge Utility. Double click
on the toolbox icon on the desktop. Click
the
Maintenance
tab, and select
Clean the
print cartridges
.
• The print cartridge is out of ink. Use a new
print cartridge.
Chapter3 Page 6 Tuesday, April 1, 1997 10:39 AM