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Solving Problems 3-5
WHEN MEDIA DOES NOT FEED
THROUGH THE PRINTER CORRECTLY
Paper does not feed into the printer
properly.
• Re-load the paper. See page 1-4, “ STEP 5:
Loading Paper”.
• Too many sheets of paper were loaded,
remove some paper.
• Paper is damaged , wrinkled, or curled.
Replace or remove the paper.
• Paper in the stack may be of a different
type, size and weight. Make sure the stack
of paper are of the same type.
Paper does not eject from the printer.
• Paper is jammed in the printer. To clear the
paper jam, see page 3-4, “When Paper Is
Jammed in the Printer”.
• The computer was turned off while the
printer was printing. Turn off the printer
and turn on the computer. Then turn on
the printer.
• Paper did not receive a form feed
command from the software program.
Press the Resume button to initiate a
manual form feed.
Note: The last printed page will not be ‘kicked’ out
of the printer fully; but will be ejected properly if you
send the nex print job.
More than one sheet of paper are fed into
the printer at a time.
• The sheets of paper are stuck together.
Remove the paper stack, separate the
sheets, and then reload the paper stack.
• Too many sheets of paper were loaded,
remove some paper.
• Paper in the stack may be of a different
type, size and weight. Make sure the stack
of paper are of the same type.
• Paper is not fed into the printer properly.
To load paper, see page 1-4 “ STEP 5:
Loading Paper.”
Chapter3 Page 5 Tuesday, April 1, 1997 10:39 AM