HP (Hewlett-Packard) E1Y97UT#ABA Laptop User Manual


 
Internet takes too long to download Web sites.
Cause Solution
Modem is not set up properly. Verify that the modem is connected and communicating
properly.
Windows Vista
1. Select Start > Control Panel.
2. Click on System and Maintenance.
3. Click on System.
4. In the Tasks list, select Device Manager.
5. Double-click Modems.
6.
Double-click your modem.
7. On the General tab, click Diagnostics.
8. Click Query Modem. A “Success” response indicates
the modem is connected and working properly.
Windows 7
1. Select Start > Control Panel.
2. Click on Hardware and Sound.
3. Click on Device Manager.
4. Double-click Modems.
5.
Double-click your modem.
6. On the General tab, click Diagnostics.
7. Click Query Modem. A “Success” response indicates
the modem is connected and working properly.
178 Chapter 9 Troubleshooting Without Diagnostics