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ENWW Chapter 4 Problem solving and maintenance 101
Managing supplies
For warranty information about these supplies, see “Limited warranty for the print cartridges and
imaging drum” on page 107.
Supplies life
The life of the imaging drum depends on the number of black-only or color pages that print jobs
require. An HP Color LaserJet 2500 series imaging drum lasts an average of 20,000 pages when
printing black-only pages and 5,000 pages when printing color pages. Actual life lies somewhere
between these two numbers, depending on the number of black-only pages you print versus
color. The average life is between 6,000 and 8,000 pages.
The life of a print cartridge depends on the amount of toner that print jobs require. When printing
text at 5 percent coverage, an HP Color LaserJet 2500 series cyan, magenta, or yellow print
cartridge lasts an average of 4,000 pages, and a black print cartridge lasts an average of 5,000
pages.
Checking and ordering supplies
You can check the supplies state using the printer control panel, printing a Supplies Status page,
viewing the embedded Web server, viewing Printer Status and Alerts, or viewing
HP Web Jetadmin. HP recommends that you place an order for a replacement print cartridge
when you first receive the Low message for a print cartridge. The Low message indicates that
approximately two weeks of life remains. When you use a new, authentic HP print cartridge or
imaging drum, you can obtain the following types of supplies information:
●
amount of cartridge or drum life remaining
● estimated number of pages remaining
● number of pages printed
● other supplies information
Note If the printer is connected to the network, you can set the embedded Web server to notify you by
e-mail when a print cartridge or the imaging drum is low. If the printer is directly connected to a
computer, you can set Printer Status and Alerts to notify you when supplies are low.
To check status and order using the control panel
Do one of the following:
● Check the supplies status lights on the printer control panel. These lights indicate when a
print cartridge or the imaging drum is low or empty. The lights also indicate when a non-HP
print cartridge is first installed. See “Supplies Status lights” on page 72 to interpret the light
patterns.
● Press (G
O
) and (C
ANCEL
J
OB
) simultaneously. A Supplies Status page (and the
Configuration page, and possibly the HP Jetdirect page) prints. Check the supplies levels on
the Supplies Status page. See “Special pages” on page 56 for more information.
If the supplies levels are low, you can order supplies through your local HP dealer, by telephone,
or online. See “Accessories and ordering information” on page 24 for part numbers. See http://
www.hp.com/go/ljsupplies to order online.