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ENWW Chapter 4 Problem solving and maintenance 73
Black print cartridge is empty or missing
The black print-cartridge light is blinking. The printer stops printing.
The print cartridge is empty or missing, or the printer cannot detect the print cartridge correctly. You must
replace the print cartridge before the printer can continue printing.
Reinsert or replace the print cartridge. If the print-cartridge light is still blinking but the Attention light is not
on, turn the printer off and then back on again. If the problem persists, contact HP Customer Care. See
“HP Customer Care” on page 3, or see the flyer that came in the printer box for contact information.
Cyan print cartridge is empty or missing
The cyan print-cartridge light is blinking. The printer stops printing.
The print cartridge is empty or missing, or the printer cannot detect the print cartridge correctly. You must
replace the print cartridge before the printer can continue printing.
Reinsert or replace the print cartridge. If the print-cartridge light is still blinking but the Attention light is not
on, turn the printer off and then back on again. If the problem persists, contact HP Customer Care. See
“HP Customer Care” on page 3, or see the flyer that came in the printer box for contact information.
Magenta print cartridge is empty or missing
The magenta print-cartridge light is blinking. The printer stops printing.
The print cartridge is empty or missing, or the printer cannot detect the print cartridge correctly. You must
replace the print cartridge before the printer can continue printing.
Reinsert or replace the print cartridge. If the print-cartridge light is still blinking but the Attention light is not
on, turn the printer off and then back on again. If the problem persists, contact HP Customer Care. See
“HP Customer Care” on page 3, or see the flyer that came in the printer box for contact information.
Yellow print cartridge is empty or missing
The yellow print-cartridge light is blinking. The printer stops printing.
The print cartridge is empty or missing, or the printer cannot detect the print cartridge correctly. You must
replace the print cartridge before the printer can continue printing.
Reinsert or replace the print cartridge. If the print-cartridge light is still blinking but the Attention light is not
on, turn the printer off and then back on again. If the problem persists, contact HP Customer Care. See
“HP Customer Care” on page 3, or see the flyer that came in the printer box for contact information.
Imaging drum is empty or missing
The imaging-drum light is blinking. The printer stops printing.
The imaging drum is empty, missing, or the printer cannot detect the imaging drum correctly. You must
replace the imaging drum before the printer can continue printing.
Reinsert or replace the imaging drum. If the imaging-drum light is still blinking but the Attention light is not
on, turn the printer off and then back on again. If the problem persists, contact HP Customer Care. See
“HP Customer Care” on page 3, or see the flyer that came in the printer box for contact information.
Light pattern Recommended action