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68 Problem solving and maintenance ENWW
To clear jams from input areas
1 Open tray 2 or optional tray 3 to expose the jam.
2 Complete one of these steps:
● If the jam has already partially entered the printer, see “To c lear
jams from inside the printer” on page 67.
● If the jam is only in the input tray, remove the jam by pulling it out
by the visible edge. Realign all of the paper in the tray and go to
step 4.
3 If you could not remove the jam from inside the printer or by pulling
it out of the tray, grasp the jam from the outside of the printer and
carefully pull it free.
4 Push the paper down to lock the metal paper lift plate into place
(tray 2 only) and slide the tray back into the printer.
5 Open the top cover, close it again, and then press (G
O
) if the Go
light is blinking. If the Attention light is still blinking, then another jam
is present. See “To clear jams from inside the printer” on page 67
and “To clear jams from output areas” on page 69.
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