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3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon
again.
4. Select the type of connection you are using.
5. Select View Information.
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.
Cannot access the Embedded Web Server
If you have not done so already, please read Access the Embedded Web Server on page 30.
NOTE: If you connect directly to your printer with a USB cable, use HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS).
1.
Press the Menu key to return to the main menu and select the Connectivity menu icon
.
2. Select Advanced > Allow EWS > On.
3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon
again.
4. Select the type of connection you are using.
5. Select View Information.
6. Ensure that you see IP enabled. If not, you may need to use a different connection.
If you are using a proxy server, try bypassing the server and accessing the Web server directly.
●
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more
precise control, click the Advanced button and add the printer's IP address to the list of exceptions,
for which the proxy server is not used.
●
In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change
Settings button. Add the printer's IP address or its domain name to the list of exceptions, for which
the proxy server is not used.
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.
Automatic file system check
When you turn on the printer, you will occasionally see a front panel display similar to the one shown
below.
188 Chapter 17 Troubleshooting general printer issues ENWW
General printer issues