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Reference Guide 7
To install a RAM expansion module......................................................................82
To remove a RAM expansion module ...................................................................83
Configuring the OmniBook.............................................................................................85
Using BIOS Setup ........................................................................................................86
To run the BIOS Setup utility.................................................................................86
Using TopTools............................................................................................................92
To install TopTools ................................................................................................92
To run TopTools.....................................................................................................92
To get more information about TopTools..............................................................92
Configuring Security Options ......................................................................................93
To set or change an OmniBook password..............................................................93
To delete an OmniBook password .........................................................................94
To install the VirusScan utility...............................................................................94
To attach a security cable .......................................................................................95
To set PC identification..........................................................................................95
To enable hard disk drive lock ...............................................................................96
Troubleshooting................................................................................................................97
Solving Problems..........................................................................................................98
Accessory Problems ...............................................................................................98
Audio Problems......................................................................................................99
Display Problems..................................................................................................100
Hard Disk Drive Problems ...................................................................................102
Keyboard and Pointing Device Problems ............................................................102
Infrared Problems .................................................................................................104
Memory Problems ................................................................................................105
PC Card (PCMCIA) Problems .............................................................................105
Performance Problems..........................................................................................106
Power and Battery Problems ................................................................................107
Printing Problems .................................................................................................110
Serial, Parallel, and USB Problems......................................................................111
Startup Problems...................................................................................................112
Testing the Operation.................................................................................................113
To run the diagnostic test .....................................................................................113
To create a diagnostic floppy disk........................................................................114
Recovering Software..................................................................................................115
To recover the factory installation of Windows...................................................116
To update the OmniBook BIOS ...........................................................................117
To replace a damaged Recovery CD ....................................................................117
Support and Service.......................................................................................................119
Getting HP OmniBook Assistance.............................................................................120
Support Assistance ...............................................................................................120
Electronic Support Services .................................................................................120