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4–18 Maintenance and Service Guide
Removal and replacement procedures
Primary memory module
Before removing the primary memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Open the keyboard:
1. Position the computer upside down, with the front toward you.
2. Loosen the 3 Phillips PM2.5×10.0 captive screws that secure the keyboard to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Open the computer as far as possible.
5. Release the 4 keyboard latches.