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troubleshooting your workstation
hp Diagtools hardware diagnostics
Chapter 3 65
hp Diagtools hardware diagnostics
NOTE Run e-Diagtools before contacting HP for Warranty service. This is to
obtain information that will be requested by a Support Agent.
Your hard disk includes a hardware diagnostic partition containing
either HP Diagtools or HP e-Diagtools hardware diagnostic utilities.
These may be used to diagnose hardware-related problems on your HP
workstation. Do NOT delete this partition.
With this utility you can:
• Check the hardware configuration and verify that it is functioning
correctly.
• Test individual hardware components.
• Diagnose hardware-related problems.
• Obtain a complete hardware configuration.
• Provide precise information to an HP support agent so they can solve
problems quickly and effectively.
For more information about this utility, refer to the x1100 Technical
Reference, available on the HP web site at:
www.hp.com/go/workstationsupport
obtaining e-Diagtools
HP e-Diagtools is supplied on the following:
• The Utility Partition pre-installed on your hard disk drive
(recommended)
• The CD-ROM that came with your Workstation:
— Recovery CD-ROM for x1100 Workstations
• Support web site: www.hp.com/desktops/diagtools.