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troubleshooting your workstation
hp Diagtools hardware diagnostics
Chapter 366
starting e-Diagtools from the utility partition
NOTE This method will only work if the diagnostics partition on your hard disk
drive is intact.
1. Restart your workstation and select “diagtools” from the “LILO
menu.”
2. In the menu, select the option to run e-Diagtools hardware
diagnostics.
starting e-Diagtools from the CD-ROM
1. Insert the e-Diagtools CD-ROM in the CD-ROM drive.
2. Restart the workstation.
3. Select the option to run the hardware diagnostics.
NOTE If you are unable to boot from your CD-ROM drive, restart your
workstation and press F2 to enter HP’s Setup program. Check the Boot
device settings to ensure that your workstation can boot from the
CD-ROM.
running hp e-DiagTools
Make sure:
• The workstation model must match the CD-ROM (the CD-ROM is
locked to a specific workstation model).
• CD-ROM drive has been configured to boot before the hard disk
drive.