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Incorrect margins • Guides in the selected tray
are set for a different size
paper than what is loaded
in the tray.
• Auto size sensing is set to
off, but you loaded a
different size paper in a tray.
For example, you inserted
A4 size paper into the
selected tray but did not set
the Paper Size to A4.
• Move the guides in the tray to the proper
positions for the size loaded. See
Loading the trays for detailed
instructions on adjusting the guides in
each tray.
• Set the Paper Size to A4.
Clipped images • Guides in the selected tray
are set for a different size
paper than what is loaded
in the tray.
• Move the guides in the tray to the proper
positions for the size loaded. See
Loading the trays for detailed
instructions on adjusting the guides in
each tray.
Ghost images • Toner level is low in the
print cartridges.
• Make sure the Paper Type setting is
correct for the paper or specialty media
you are using.
• Replace the print cartridges. See
Replacing print cartridges.
The paper curls badly
once it prints and exits to
a bin.
• The Texture setting is
wrong for the type of paper
or specialty media you are
using.
• Change Paper Texture from Rough to
Normal or Smooth.
Symptom Cause Solution