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Solving mailbox problems
Symptom Cause Solution
Paper jams before
reaching the mailbox.
The mailbox and the printer
are misaligned.
Realign the mailbox and the printer.
Refer to the Setup Guide for instructions.
See Clearing mailbox jams for more information.
The mailbox cable is not
connected properly.
Check the cable connection.
Refer to the Setup Guide for instructions on connecting
the mailbox to the printer.