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Page 188 Frequently Asked Questions
I tried to do a local
HotSync operation,
but it did not
complete
successfully.
Try each of these in turn:
■ Make sure HotSync Manager is
running. If HotSync Manager is
running, exit and restart it.
■ Make sure you selected Local from the
HotSync Manager menu or the Palm
Desktop for IBM WorkPad menu.
■ Check the cable connection between the
cradle and the serial port on your
computer.
■ Make sure you selected the correct
serial port on the Local tab in the Setup
dialog. It should be set to the port where
you connected the cradle.
■ Try a lower baud rate setting on the
Local tab in the Setup dialog.
■ Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
■ Read the HotSync Log for the user
account for which you are performing a
HotSync operation.
■ Make sure your companion is seated in
the cradle correctly.
■ Make sure the gold-plated connectors
on the cradle and your companion are
clean. Use a pencil eraser to clean them.