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SECTION 6Troubleshooting
6-10 PEN*KEY
R
6642 Pen Computer User’s Guide
Web Site
The Customer Support File Libraries, including Hot Tips and
Product Awareness Bulletins, are available on the Internet.
New users start at the Intermec web site: www.intermec.com.
Choose Support," then Product Support," then Conference
Area." Look on the main page for a link to register new cusĆ
tomers.
A PDF version of this manual will be available at this address:
www.intermec.com/manuals/english.htm or choose Products"
then Manuals" and English" from the opening page.
Bulletin Board Service
The Customer Support Bulletin Board (BBS), maintained by
the Norand Mobile Systems Division of Intermec Technologies
Corporation, provides software and documentation.
" Phone Number: 319-369-3515 (14.4Kbps modem)
319-369-3516 (28.8Kbps modem)
" Protocol: Full duplex, ANSI or ANSI-BBS; 300 to
28,800 bps;v.32bis; 8 bits, no parity, 1 stop bit. For
high-speed modems, disable XON/XOFF and enable
RTS/CTS.