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9-1
Section 9 TROUBLESHOOTING
1. If one of the following messages is displayed
When any of the following messages appears on the message display, take the indicated action.
Message
“Close xxx cover x.”
“Add paper in drawer.”
[“Add paper in cassette.”]
“Set drawer. ”
[“Close paper cassette.”]
“Paper drawer is out of order. Select
another paper drawer.”
[“Paper cassette is out of order. Select
other paper cassette. ”]
“Check paper size.”
“Reposition original.”
“Exceeds pre registered copying
quantity.”
[“Copy limit for this ID-code has been
reached. No copying possible.”]
“Ready to copy. Add toner.”
“Add toner to resume copying.”
“System error. Main switch off/on.”
“System error. Disconnect power plug
from the socket.”
Procedure
The cover indicated is open. Close the cover securely.
There is no paper in the drawer[cassette] indicated. Load paper.
One of the drawers[cassettes] is not closed properly. Pull it out and push it back in all
the way.
The drawer[cassette] currently in use is out of order and cannot be used. Contact
your service representative immediately. Continue copying using another
drawer[cassette].
No paper that can be used in the selected mode is loaded. Check the paper.
The orientation of the original and the selected paper are different. Change the
orientation of the original. If the [Start] key is pressed, same-size copying will be
performed.
The number of copies reached the limit set in the copy management mode and no
more copies can be made. Clear the copy count from the management mode.
There is not enough toner in the copier. Replace the toner container immediately as
only one copy can be made at a time.
There is not enough toner in the copier to make copies. Replace the toner container
immediately.
A system error has occurred. Turn the main power switch OFF and then ON.
A system error has occurred. Disconnect the power plug from the outlet and connect
it again.
Reference
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7-1
10-3
10-3
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* If the optional Fax Kit is installed in your copier, when the power cord is unplugged from the outlet, original data or reserved communication
information stored in the memory may be lost.