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General Guide
4-2
General Guide
There are quite a few printer problems that you can deal with by yourself. This section explains how to
correct these problems. Therefore, if some kind of problem should occur, check the following before
concluding the printer is broken.
If you still cannot correct a printer problem even after checking the above, please contact your Kyocera
Mita dealer.
Symptom Check Items Corrective Action
The printer will not
print from the
computer.
Check the READY
indicator.
Off Look through the items below and check
anything that seems appropriate.
Flashing An error has occurred. For details on error
warnings and remedies, see Indicators on
page 4-6.
Lit See the appropriate item below.
Check the ATTENTION
indicator.
Flashing See Indicators on page 4-6
Lit
A maintenance message appears in the
message display.
See Maintenance Messages on page 4-7
Print quality is not good. See Print Quality Problems on page 4-3.
Paper is jammed. See Correcting a Paper Jam on page 4-12.
Nothing lights on the
operator panel even
when power is turned
on and the fan makes
no noise.
Check that the power cord is properly
plugged into the power outlet.
Turn off the printer’s power, plug in the power
cord securely, and try turning on the printer’s
power again.
Check that the power switch is really in the ON (
) position.
The printer prints a
status page, but data
from the computer is
not being printed
normally.
Check the interface cable. Connect both ends of the interface cable
securely. Try replacing the printer cable. For
details on the parallel interface for this printer,
see Appendix B.
Check program files and application
software.
Try printing another file or using another
print command. If the problem occurs only
with a specific file or application, check the
printer settings for that application.
Table 4-1