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Chapter 6. Replacing devices . . . . . 63
Static electricity prevention. . . . . . . . . . 63
Disabling the built-in battery . . . . . . . . . 63
Replacing the base cover assembly . . . . . . 64
Replacing the hard disk drive or solid-state drive . 65
Replacing a memory module . . . . . . . . . 67
Replacing a Mini PCI ExpressCard for wireless
LAN connection . . . . . . . . . . . . . . 68
Replacing the backup battery . . . . . . . . . 70
Chapter 7. Advanced conguration. . 73
Installing a new operating system . . . . . . . 73
Before you begin . . . . . . . . . . . . 73
Installing the Windows 7 operating system . . 74
Installing the Windows 8 operating system . . 75
Installing device drivers . . . . . . . . . . . 75
Installing the driver for the 4-in-1 media card
reader . . . . . . . . . . . . . . . . 75
Installing the driver for USB 3.0 (for Windows
7) . . . . . . . . . . . . . . . . . . 75
Installing the ThinkPad monitor le for
Windows 2000/XP/Vista/7/8 (for Windows
7) . . . . . . . . . . . . . . . . . . 76
Installing other drivers and software (for
Windows 7) . . . . . . . . . . . . . . 76
ThinkPad Setup . . . . . . . . . . . . . . 76
Main menu . . . . . . . . . . . . . . 77
Cong menu. . . . . . . . . . . . . . 77
Date/Time menu . . . . . . . . . . . . 81
Security menu . . . . . . . . . . . . . 82
Startup menu . . . . . . . . . . . . . 85
Restart menu . . . . . . . . . . . . . 87
Updating your system UEFI BIOS . . . . . 88
Using system management. . . . . . . . . . 88
System management . . . . . . . . . . 88
Setting management features . . . . . . . 89
Chapter 8. Preventing problems . . . 91
General tips for preventing problems . . . . . . 91
Making sure device drivers are current . . . . . 92
Taking care of your computer . . . . . . . . . 93
Cleaning the cover of your computer . . . . 94
Chapter 9. Troubleshooting computer
problems . . . . . . . . . . . . . . . 97
Diagnosing problems . . . . . . . . . . . . 97
Troubleshooting . . . . . . . . . . . . . . 97
Computer stops responding . . . . . . . 97
Spills on the keyboard . . . . . . . . . . 98
Error messages . . . . . . . . . . . . 98
Errors without messages . . . . . . . . . 100
Beep errors . . . . . . . . . . . . . . 101
Memory module problems . . . . . . . . 102
Networking problems . . . . . . . . . . 102
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 104
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 104
Fingerprint reader problems. . . . . . . . 109
Battery and power problems . . . . . . . 110
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 112
A software problem . . . . . . . . . . . 113
Problems with ports and connectors . . . . 113
Chapter 10. Getting support . . . . 115
Before you contact Lenovo. . . . . . . . . . 115
Getting help and service . . . . . . . . . . . 116
Using diagnostic programs . . . . . . . . 116
Lenovo Support Web site. . . . . . . . . 116
Calling Lenovo . . . . . . . . . . . . . 116
Finding ThinkPad options . . . . . . . . 117
Purchasing additional services . . . . . . . . 118
Appendix A. Regulatory
information . . . . . . . . . . . . . 119
Wireless related information . . . . . . . . . 119
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 120
Locating wireless regulatory notices . . . . 121
Export classication notice . . . . . . . . . . 121
Electronic emission notices. . . . . . . . . . 121
Federal Communications Commission
Declaration of Conformity . . . . . . . . 121
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 121
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 122
German Class B compliance statement . . . 122
Korea Class B compliance statement . . . . 123
Japan VCCI Class B compliance statement . . 123
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 123
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 123
Eurasian compliance mark . . . . . . . . . . 123
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 125
Important WEEE information . . . . . . . . . 125
Japan recycling statements . . . . . . . . . 125
Recycling information for Brazil . . . . . . . . 126
ii User Guide