Filter
Top Products
Table 11. Abbreviated list of POST error codes (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
5962 DVD drive configuration error.
1. Run the Configuration/Setup Utility
program and load the default settings
(see “Using the Configuration/Setup
Utility program” on page 47).
2. Reseat the following components:
a. DVD drive cable
b. DVD drive
c. System board
3.
Replace the components listed in step 2
one at a time, in the order shown,
restarting the server each time.
00012000 Processor machine check error.
1. (Trained service technician only) Reseat
the microprocessor.
2. Replace the following components one at
a time, in the order shown, restarting the
server each time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only)
System board
00019701 Microprocessor failed the built in self-test
(BIST).
1. (Trained service technician only) Reseat
the microprocessor.
2. Replace the following components one at
a time, in the order shown, restarting the
server each time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only)
System board
01298001 No update data for microprocessor.
1. Update the BIOS code again (see the
Hardware Maintenance Manual ).
2. (Trained service technician only) Reseat
the microprocessor.
3. (Trained service technician only) Replace
the microprocessor.
01298101 Bad update data for processor.
1. Update the BIOS code again (see the
Hardware Maintenance Manual ).
2. (Trained service technician only) Reseat
the microprocessor.
3. (Trained service technician only) Replace
the microprocessor.
Chapter 5. Solving problems 61