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Paper jam in the paper support
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Device troubleshooting
Device cannot be inserted
Make sure that the type of memory card, flash drive, PictBridge camera, or Bluetooth adapter you are using can be
used in the printer. For more information, see “Connecting photo storage devices” on page 20.
Nothing happens when a device is inserted
S
OLUTION 1
Remove and reinsert the memory card, flash drive, PictBridge-enabled camera, or Bluetooth adapter quickly.
SOLUTION 2
For more information, see “Connecting photo storage devices” on page 20.
SOLUTION 3
Check that there is no obvious damage to the memory card, flash drive, PictBridge-enabled camera, or Bluetooth
adapter.
SOLUTION 4
Insert only one device at a time.
SOLUTION 5
Check the cable connections.
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Troubleshooting
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