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Error messages troubleshooting
Alignment Error
S
OLUTION 1
1 Remove the print cartridge.
2 Make sure the sticker and tape have been completely removed.
3 Reinsert the print cartridge.
4 Press to align the cartridge.
SOLUTION 2
Load photo paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side,
see the instructions that came with the paper.)
Load new paper only. The printer will read any markings on used paper, which could cause the alignment error
message to appear.
Carrier Jam
1 Open the access cover.
2 Remove any objects blocking the path of the print cartridge carrier.
3 Make sure the cartridge carrier lid is closed.
4 Close the access cover.
5 Press .
Troubleshooting
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