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Identifying the media path
66
Clearing jams
Use the following table to locate instructions for a particular jam.
Note: To resolve any message, all media must be cleared from the entire media path.
Operator panel
message
Area description Clearing a jam... Go to page
200.xx Paper
Jam
Jam at the input sensor Just beyond Tray 1 67
Between Tray 1 and Tray 2 69
Behind the inner door 69
Under the four photoconductor
units
70
In Tray 1 76
200.xx Paper
Jam
Jam in the manual feed slot In the manual feed slot 77
201.xx Paper
Jam
Jam between an input sensor and the
fuser exit sensor
Under the four photoconductor
units
70
Under the four photoconductor
units and requires removal of
the photoconductor units to
release the jammed media
70
Under the fuser 71
Under the fuser cover 72
202.xx Paper
Jam
Jam after the fuser exit sensor Partially under the fuser and
partially exposed from a slot
behind the fuser
72
Between the fuser and the
standard bin
73
203.xx Paper
Jam
Jam in the duplex page-turnaround area Under the rollers near the
fuser
74
230.xx Paper
Jam
Jam in the duplex area Between the lower door and
the inner door
75
Tray 1 76, 76
Entering Tray 1 during the
duplex turnaround of the sheet
76
241.xx Paper
Jam
Jam in Tray 1 In Tray 1 67
242.xx Paper
Jam
Jam in Tray 2 In Tray 2 68
Between Tray 1 and Tray 2 68
250.xx Paper
Jam
Jam in the multipurpose feeder In the multipurpose feeder 77