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Error conditions
What shows on the four
indicator lights
Description Cause and solution
binary 12 (for 0.25 sec),
binary 3 (for 0.25 sec),
repeat continuously.
Serious failure.
The print server is unable
to recover.
Flawed firmware in print server or power interruption
during flash operation.
Call Customer Support.
binary 15 (for 0.25 sec),
binary x (for 0.25 sec),
repeat continuously.
where x could be 0, 1, 2, 3,
4, 5, 6, 7, 8, or 9
POST error Power-on self test error. During start-up, a hardware
failure was detected on the print server.
1 Reset the print server.
2 If the problem reoccurs, call Customer Support.
binary 9 (for 0.75 sec),
binary 1 (for 0.75 sec),
repeat continuously.
Serial error
Type = Parity
Parity error occurred during serial print job.
1 Reset the print server. (The 9,1 error code does
not go away until you reset the print server. This is
to make sure you see that a parity error occurred.
To turn parity checking off, use a utility or telnet to
port 9000.)
2 Send the job again.
binary 9 (for 0.75 sec),
binary 1 (for 0.75 sec),
repeats for a few seconds,
then the print server
automatically resets its
serial port (attempts to
recover). The two parallel
ports are unaffected.
Serial error
Type = Parity
Serial settings for print server do not match serial
settings for printer.
• Change the serial port settings for either the print
server or the printer so they match.
The printer was turned off while the serial job was
printing.
1 Turn the printer back on. The print server then
flushes the current job.
2 Send the job again.