Setup troubleshooting
74
Removing and reinstalling the drivers software
If the software is not functioning properly or a communications error message appears, you may
need to remove and then reinstall the drivers software. If the problems persist, follow these steps:
Note: Before reinstalling, shut down and restart the computer.
1 Disconnect the USB cable from the computer.
2 From the desktop, click Start Æ Programs Æ Lexmark Æ Lexmark Software Uninstall.
3 Follow the instructions on the computer screen to remove the software.
4 Restart the computer.
5 If any Add New Hardware screens appear, click Cancel.
6 Eject and reinsert the software CD.
7 Reconnect the USB cable to the computer.
If the software installation screen does not appear:
1 From the desktop, double-click My Computer.
For Windows XP, click Start to access the My Computer icon.
2 Double-click the CD–ROM drive icon. If necessary, double-click setup.exe.
3 When the MFP software installation screen appears, click Install or Install Now.
4 Follow the instructions on the computer screen to complete the installation.