If the supplemental light sequence matches the light sequence in the preceding illustration, then install a toner cartridge
that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the
cartridge region. x and y can have the following values.
Printer and toner cartridge regions
Region number (x) Region (y)
0Global
1 United States, Canada
2 European Economic Area (EEA), Switzerland
3 Asia Pacific, Australia, New Zealand
4 Latin America
5 Africa, Middle East, rest of Europe
9Invalid
Notes:
• The x and y values represent .xy in the code that appears on the Embedded Web Server.
• The x and y values must match for printing to continue.
Reinstall missing or unresponsive cartridge [31.xy]
‑ On
‑ On
Troubleshooting 116