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If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of
the following:
• Load the correct size of paper.
• From the printer control panel, press to clear the light sequence and print using a different tray.
• Check the length and width guides and make sure the paper is loaded properly in the tray.
• Make sure the correct paper size and type are specified in Print Properties or the Print dialog settings.
• Make sure the correct paper size and type are specified in the Paper menu on the printer control panel:
– If the printer is on a network, then access the Embedded Web Server.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• Print a network setup page or menu settings page, and then locate IP address in TCP/IP section.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper Menu.
– If the printer is connected to a computer by a USB or parallel cable, then access the Paper menu through the
Local Printer Settings Utility for Windows or through Printer Settings for Macintosh.
Note: Make sure the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, then make
sure the paper is large enough for the data being printed.
Load [paper source] with [custom type name] [orientation]
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