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Make sure the fax transmission speed is not set too high
Decrease the incoming fax transmission speed:
1 From the control panel, press .
2 Press .
3 Press or repeatedly until Fax Settings appears, and then press .
4 Press or repeatedly until Comm Settings appears, and then press .
5 Press or repeatedly until RX Speed appears, and then press .
6 Press or repeatedly until the fax speed you want appears, and then press .
7 Press to return to the Ready state.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
Reset the printer
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Check to see if the option is connected to the printer
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.
Make sure the option is installed
In Print Properties, verify that all the printer configuration settings are correct. If an option does not appear in Print
Properties, it is not installed correctly.
Make sure the option is selected
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
Make sure the paper is loaded correctly
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
5 Close the door.
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