Filter
Top Products
Using the Embedded Web Server...................................................................................................116
Troubleshooting.........................................................................................................117
Online customer support.................................................................................................................117
Checking an unresponsive printer...................................................................................................117
Solving printing problems................................................................................................................117
Multiple-language PDFs do not print ........................................................................................................117
Control panel display is blank...................................................................................................................117
Jobs do not print.......................................................................................................................................117
Job takes longer than expected to print....................................................................................................118
Tray linking does not work........................................................................................................................118
Unexpected page breaks occur................................................................................................................118
Solving copy problems....................................................................................................................119
Copier does not respond ..........................................................................................................................119
Scanner unit does not close .....................................................................................................................119
Poor copy quality......................................................................................................................................119
Partial document or photo copies.............................................................................................................120
Solving scan problems....................................................................................................................121
Scanner does not respond .......................................................................................................................121
Scan was not successful ..........................................................................................................................121
Scanning takes too long or freezes the computer ....................................................................................121
Poor scanned image quality .....................................................................................................................121
Partial document or photo scans..............................................................................................................122
Cannot scan from a computer ..................................................................................................................122
Solving fax problems.......................................................................................................................122
Cannot send or receive a fax....................................................................................................................122
Can send but not receive faxes................................................................................................................124
Can receive but not send faxes................................................................................................................125
Received fax has poor print quality ..........................................................................................................125
Solving option problems..................................................................................................................126
Option does not operate correctly or quits after it is installed...................................................................126
Drawers ....................................................................................................................................................126
Solving paper feed problems...........................................................................................................127
Paper frequently jams...............................................................................................................................127
Paper jam message remains after jam is cleared ....................................................................................127
Solving print quality problems..........................................................................................................127
Repeating defects.....................................................................................................................................127
Color misregistration.................................................................................................................................128
Light colored line, white line, or incorrectly colored line ...........................................................................128
Smeared vertical print...............................................................................................................................128
Streaked horizontal lines ..........................................................................................................................129
Streaked vertical lines ..............................................................................................................................129
Print is too light.........................................................................................................................................130
Print irregularities......................................................................................................................................130
Print is too dark.........................................................................................................................................131
7