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Print Quality Problems
Chapter 7Troubleshooting
Print Quality Problems
The following provides information on most print quality problems
you might encounter. If the advice provided here does not solve your
problem, contact your dealer.
Symptom Cause Remedy
Blank pages The toner car-
tridge may be
running out of
toner.
Remove the toner cartridge
and rock it left and right a few
times to distribute remaining
toner.
If the problem persists,
replace the toner cartridge.
See “To Replace the Toner
Cartridge” on page 6-1 for
details.
The toner car-
tridge may be
defective.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge if
necessary. See “To Replace
the Toner Cartridge” on page
6-1 for details.
Black pages The toner car-
tridge may be
defective.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge if
necessary. See “To Replace
the Toner Cartridge” on page
6-1 for details.
Your printer may
require servic-
ing.
Contact your dealer.
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