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7-15
Chapter 7Troubleshooting
Print Quality Problems
No Output
Symptom Cause Remedy
Failure to pro-
duce output
There is a com-
munications
problem
between the
printer and your
computer.
Check printer cable type
against the specifications in
“Interface Connector and
Cable” on page 8-6.
Note
◆ When checking the cable
type, make sure that the
printer and the computer
you are connecting it to
are both turned off.
◆ When connecting your
computer to the parallel
connector on the printer,
we recommend using a
IEEE1284 Type B-compli-
ant interface cable.
◆ Be sure to exit Status
Monitor before connecting
the computer to the
printer using a parallel
cable.
If problems persist, contact
your dealer.
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500