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NPort Server Pro User’s Manual
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A. Troubleshooting
This appendix explains how to solve some of the most common problems you could encounter while
using NPort Server Pro. If you are still having problems after reading this chapter, contact your dealer,
or e-mail Moxa for help. You may also use the "Problem Report Form" at the end of this manual to
notify your dealer that you require prompt technical support.
We cover the following topics.
q Installation and Configuration Troubleshooting
q Programming Problems
q LED Descriptions
Installation and Configuration Troubleshooting
¿ Cannot use the first computer installed with the Single-Host NPort Pro Manager to access
NPort Server Pro.
For security reasons, and to simplify operations, the Single-Host Mode allows only one host to
connect to NPort Server Pro at a time. Thus, if while using the single-host type of installation you
discover that the server has already been configured with password protection, it is advised that you
check to see if two or more NT/95/98 hosts are sharing the same NPort Server Pro configured for
Single-Host Mode. If you wish to use more than one host to access the same NPort Server Pro, you
will need to install NPort Server Pro under Custom Mode.