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RangeMax Wireless Router WPN824v3 User Manual
6-4 Troubleshooting
v1.0, January 2008
Cannot Access the Router Main Menu
If you are unable to access the router’s main menu from a computer on your local network, check
the following:
• Check the Ethernet connection between the computer and the router as described in the
previous section.
• Make sure that your computer’s IP address is on the same subnet as the router. If you are using
the recommended addressing scheme, your computer’s address should be in the range of
192.168.1.2 to 192.168.1.254. For instructions, click the link to the online document
“Preparing Your Network” in Appendix B for information about how to configure your
computer.
Note: If your computer’s IP address is shown as 169.254.x.x: Recent versions of
Windows and MacOS generate and assign an IP address if the computer cannot
reach a DHCP server. These autogenerated addresses are in the range of
169.254.x.x. If your IP address is in this range, check the connection from the
computer to the router, and reboot your computer.
• If your router’s IP address has been changed and you do not know the current IP address, clear
the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1.
This procedure is explained in
“Restoring the Default Configuration and Password” on
page 6-8.
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes might have occurred,
but the Web browser might be caching the old configuration.