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System Management Console User Guide
Standard
Troubleshooting
The topics in this chapter include:
• “System Management Console connection is lost” on page 115
• “Font problems in System Management Console” on page 116
System Management Console connection is lost
After the connection between the System Manager and System Management
Console is lost, a dialog box and then a prompt to log on appears on your
workstation screen.
A lost connection can be caused by
• network or connection-related problems
• failure of a System Manager component
• failure of the System Manager hosting server
Perform basic troubleshooting to determine if the fault is a network or connection-
related problem.
If the connection is lost because of a failed System Manager or the hosting server,
you can manually use the failover procedure to transfer the System Manager
operations to the secondary System Manager. After the secondary System
Manager is operational, you can reestablish the System Management Console
connection.
For more information about the failover procedure, see System Manager
Fundamentals (NN42020-109).