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766 Appendix A:Troubleshooting a WSS
NN47250-500 (Version 03.01)
Fixing common WSS setup problems
Table 46 contains remedies for some common problems that can occur during basic installation and setup of a WSS.
Table 46: WSS setup problems and remedies
Symptom Diagnosis Remedy
WLAN Management
Software or a web browser
(if you are using Web
View) warns that the
WSS’s certificate date is
invalid.
The switch’s time and date are
currently incorrect, or were
incorrect when you generated
the self-signed certificate or
certificate request.
1. Use set timezone to set the time
zone in which you are operating the
switch. (See “Setting the time zone”
on page 176.)
2. Use set timedate to configure the
current time and date in that time
zone. (See “Statically configuring
the system time and date” on
page 178.)
3. Reconfigure the administrative
certificate(s). (See “Managing keys
and certificates” on page 517.)
4. If you have already configured a
certificate on the switch for
authentication by network users,
you must recreate this certificate,
too.
WSS does not accept
configuration information
for an AP or a radio.
The country code might not be
set or might be set for another
country.
1. Type the show system command to
display the country code configured
on the switch.
2. If the value in the System
Countrycode field is NONE or is for
a country other than the one in
which you are operating the switch,
use the set system countrycode
command to configure the correct
country code. (See “Specifying the
country of operation” on page 289.)